How to Update FASTag KYC in 2024?

how to update fastag kyc

Digital payments are widely used worldwide and have become part of our daily lives. Similarly, FastTag is one of the most popular ways to pay tolls on highways, especially for Indian motorists. Its amazing functionality automatically deducts the toll charges without the hassle of wasting time. 

The important thing to consider is obeying the rules that have been set for using the facility’s facilities. And KYC, which stands for “Know Your Customer,” is the way to have details updated for seamless functioning. Well, if you are also searching for “How to Update FasTag KYC,” this blog will guide you through everything. 

Importance of Updated FasTag KYC

Basically, KYC (Know Your Customer) is an essential part of having hassle-free financial services in India. It is designed to secure one’s identity and prevent illegal transactions. With the updated FASTag KYC, you can leverage the following benefits:

  • Account security from unauthorised access
  • Regular notifications regarding refunds and transactions to take immediate action if anything looks suspicious. 
  • Avoiding disturbances in service
  • Complying regulatory


How to Update FASTag KYC: A Detailed Guide

Updating the FASTag KYC is a smooth process. Here are the simple methods you can choose when looking for “How to Update FASTag KYC”: 

  1. Mobile Application
  • Firstly, open the mobile application and log in to your FASTag account. If you are using it for the first time, you will be required to enter your customer ID or mobile number.
  • Then, click on the “update KYC” section. You may find this section in the profile management menu or under the settings.
  • Afterward, the process asks you to upload a few documents, such as identity proof and address proof. Kindly get a clear scan and upload it carefully. 
  • Next, review the provided information and click the “submit” button to initiate the verification process. 
  • Once everything is checked, you will receive a confirmation email or SMS on your successfully updated KYC.

 

2. Official Website of the Bank

  • You should consider visiting your bank’s official website.
  • Enter the requested credentials to log in to your FASTag account.
  • Go to the “KYC Update” section. 
  • Upload the essential documents, such as address proof, identity proof, etc. 
  • Ensure that the information entered is reviewed to verify the details are accurate. 
  • Once the verification is done, you will receive an instant notification through email or SMS.

 

3. Customer Care

  • Make a call to customer support.
  • Drop a request to update KYC over a phone call.
  • Submit the essential documents and let the bank verify them to update the KYC details thoroughly. 

 

4. Bank Branch

  • Simply reach out to your bank’s official branch.
  • Carry the physical copies of the documents required to update the FasTag KYC process. 
  • Submit the documents to the staff representative of the bank.
  • The bank will verify your documents, and once they find everything accurate, you will get a confirmation update immediately. 


5. My FasTag App

  • You can download the MyFASTag app, generated by the National Payments Corporation of India (NPCI). 
  • Now, log in to your FASTag account with the linked mobile number.
  • Do the needful to link your bank account to the FASTag account.
  • Enter your details and upload the documents carefully. 
  • Click the submit button. You will be notified of the process’s completion once your FasTag KYC is updated. 

 

6. Email Request

  • You can directly send an email request to your FASTag issuer’s official ID.
  • Ensure that you attach the essential documents to the email.
  • Do not forget to add your FASTag account number to avoid interruption.
  • The customer care team ensures verification.
  • Once they find the information to be correct, they will send you a confirmation email. 

 

Tips for Having a Smooth FasTag KYC Update

  • You need to be very careful while uploading the documents, making sure the scan is clearly visible. 
  • It would be good to have multiple copies of your documents, considering the backup plan.
  • There are many possibilities that you will not receive a confirmation, so it is advised to stay tuned for regular follow-up with customer care to raise your concern if there is any issue with the submission.
  • Be regular with checking your SMS and email to stay informed with notifications delivered by banks. 
  • You can minimise the wait time by not going to the bank during the peak hours of the day.
  • Consider using reputable devices to avoid data violence. 


Summarising

It is crucial to update FasTag KYC to stay in compliance with the regulations and enjoy smooth travel. Whatever way you choose to update your KYC information, whether online, via customer care, or in person, the entire procedure is way too simple if you consider the above-mentioned pointers. This detailed guide on “How to Update Fastag KYC” will secure your account and provide disturbance-free services while leveraging the benefits of the updated FasTag system.

1 Comment

  1. Elroy Byrnside

    This post has really cleared things up for me.

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