Fair Practice Code (FPC) – EverydayloanIndia

Fair Practice Code (FPC) – EverydayloanIndia


EverydayloanIndia (“the Company”) has included this Fair Practice Code as per the RBI guidelines, and the main objective to do so is to ensure complete transparency with fairness, and ethical conduct in facilitating personal loans as per our service. This Code is analysed and approved by the Board of Directors after checking all the details and then implemented for all services currently provided by the Company.

Main Objectives


- To ensure transparency and fairness in loan services, especially in applying fees and charges.
- To enhance and build customers’ trust with a keen awareness.
- To promote ethical and sustainable relationships with customers.


Available Products


- Personal Loans with short tenure


Key Commitments


- We always accomplish our work fairly, honestly, and transparently in personal loan services.
- We explicitly reveal the product features, terms and conditions, and applicable charges.
- We address all complaints efficiently and communicate shortly for fast results.


Application & Processing


-The personal loan applications include all required details, including required documents for fair customer identification.
- The customer will receive an acknowledgement once accomplish the loan application.
- Sanction letters, after approval, will clarify the approved loan amount, terms, interest rate, and all penal charges in explicit language and data.
- Borrowers will get a copy of the loan agreement and repayment schedule once it is approved.

Interest & Charges


All the charges, including Interest rate and penal charge, will be based on the RBI norms and it will be disclosed in the loan agreement, Key Fact Statement (KFS), after getting your final acceptance and approval.

Disbursement & Conduct


- In the case of any change in the loan terms will be intimated through Email and phone call in advance.
- We never go through harassment or any unethical recovery practices, and it is always done as per the RBI norms.
- All the data collected by the customers will be kept confidential.

Grievance Redressal


Complaints may be registered via
Name: Mr Ajay Verma
email: grievance@gssasl.com
Helpline: 84482 88113
Note: If the registered complaint is still unresolved within 30 days, the customer can write to the RBI Ombudsman via https://cms.rbi.org.in

Goodskill Securities And Services Ltd. | Registered Under RBI B-14.01552

GRIEVANCE REDRESSAL CELL

  • We strictly follow the RBI directive and have set up an effective Grievance Redressal Cell to handle and address all manner of grievances.
  • We always endeavour to carry out responsible lending, whereby we give just the loan which we know you will find convenient to pay back, but also recover our dues ethically. We never believe in any manner of high-handed or coercive recovery methods.
  • But in case you have any complaints we will take up the matter seriously and address the issue within 5 working days.
    • Email us at : grievance@gssasl.com
  • Helpline : 84482 88113 | Mr. Ajay Verma (Timing 10:00 Am to 6:30 PM)
Important* - As a registered NBFC with the Reserve Bank of India and following all the guidelines of the regulatory authorities, EverydayloanIndia provides loans to all eligible customers, where we accomplish our lending services through our website and CRM. Apart from this, we would like to inform our customers and the general public that we don’t have any app on android or appstore, and we are not disbursing through any mobile app. Therefore, please beware of any lending application that is copying our name and disbursing loans in our name through mobile apps, and please inform us in such circumstances where someone is trying to cheat through the unauthorized loan app by copying our name and logo.